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Challenges in implementing effective stakeholder engagement
Charles Bradley
Civil society continues to push for more meaningful engagement
Create formal programs with champions to drive engagement
Cultural differences impact approaches to engagement and regulation
Development
Economic
Effectiveness of current stakeholder engagement practices
Fiona Alexander
Human rights
Impact of recent regulations like GDPR is still unclear
Importance of stakeholder engagement
Internal pressures and incentives can work against stakeholder engagement
Lack of willpower from some companies to engage meaningfully
Legal and regulatory
Leverage multi-stakeholder platforms like the Digital Rights and Inclusion Forum
Meeting stakeholders where they are is crucial, especially in Africa
One is regulation. And we're seeing more regulation, particularly in the EU, which requires companies to engage with stakeholders as part of their risk assessment processes
Proactive engagement can help companies get ahead of regulatory pressures
Proactive stakeholder engagement builds trust and improves products
Richard Wingfield
Role of regulation in driving stakeholder engagement
Set clear goals and deadlines for engagement processes
Sociocultural
Stakeholder engagement is critical for responsible business practices
Stakeholder engagement leads to better policies and products despite taking more time
Technology sector faces unique challenges due to fast pace of development
Thobekile Matimbe
We are a lot further advanced than we were 10, 20 years ago in terms of this issue being one that's on the radar of companies and on the sophistication of existing efforts.